Delivery Information

1. Delivery Charges

OptionCost Cut off timeAreaNo.of DaysFeatures
Free Delivery0EH PostcodesWithin 24 hrs 
Click & Collect0EH PostcodesWithin 24 hrs 
Standard Delivery6.4910.00 pm*Mainland UK3-5 working daysTrackable
Express Delivery 19.4910.00 am*Mainland UKNext dayTrackable
Express Delivery 29.4910.00 pm*Mainland UK1 – 2 working daysTrackable

*Excluding Islands and Ireland

2. Delivery Information

a. Free Delivery –

Free Delivery is done by our Goldenacre Wines delivery team in and around Edinburgh. A minimum purchase order worth GBP 30.00 to be made for free delivery. After the order has been placed you will be contacted by one of our delivery person and decide on the available time slot.

b. Standard Delivery – 

Our Standard delivery is charged at GBP 6.49 and does not require any minimum value of order. Delivery is available on all working days with the cut off time for the last order being 10.00 pm, Order will be processed within the next 48hrs and you will be contacted in case of any stock issues and our person may suggest with an equivalent alternative, the parcel will be delivered between 3 – 5 days. Standard Delivery is available to mainland UK postcodes excluding Islands and Ireland. Please check with our Customer support via chat/email/order line available on our website for delivery related information.

c. Express Delivery 1 – 

Our Express delivery 1 is charged at GBP 9.49 and does not require any minimum value of order. Delivery is available on all working days except Bank holidays and with the cut off time for the last order being 10.00 am, Order will be processed on the same day and you will be contacted in case of any stock issues and our person may suggest with an equivalent alternative, the parcel will be delivered on the next working days. Express Delivery 1 is available to mainland UK postcodes excluding Islands and Ireland. Please check with our Customer support via chat/email/order line available on our website for delivery related information. 

d. Express Delivery 2 – 

Our Express delivery 1 is charged at GBP 9.49 and does not require any minimum value of order. Delivery is available on all working days except Bank holidays and with the cut off time for the last order being 10.00 pm, Order will be processed on the next day and you will be contacted in case of any stock issues and our person may suggest with an equivalent alternative, the parcel will be delivered between 1 – 2 days. Express Delivery 2 is available to mainland UK postcodes excluding Islands and Ireland. Please check with our Customer support via chat/email/order line messenger portal available on the website for delivery related information.

Please Note: – 

  1. While we strive to achieve specified delivery dates given to us, we cannot accept liability for late delivery if caused by circumstances outside of our reasonable control. Where an order is time-critical, we ask that you ensure you place your order in good time to avoid disappointment. In case of delayed delivery, the cost paid towards delivery charges will be reduced accordingly
  2. We are not able to fulfil any temperature-controlled products outside Edinburgh at the moment. If you have ordered any of the temperature-controlled item, out team will contact you by email/telephone/text to process a refund for those items

3. Return & Refund

We at The Goldenacre Wines assure you that all products sold are brand new, 100% genuine. 

Please note: – We are not able to fulfil any temperature-controlled products outside Edinburgh at the moment. If you have ordered any of the temperature-controlled items, our team will contact you by email/telephone/text to process a refund for those items.

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